RIP.ie – Annual Transparency Report under the Digital Services Act
- 1. Content Moderation Overview
- 2. Moderation Actions Taken
- 3. Basis for Actions
- 4. Notices of Illegal Content Received
- 5. Use of Automated Tools
- 6. Complaints & Appeals
- 7. Contact Information
Reporting Period: February 17, 2024 – February 16, 2025
Date of Publication: April 07, 2025
This report outlines RIP.ie’s content moderation and transparency practices in accordance with Article 15 of the Digital Services Act. As a micro-organisation, RIP.ie is exempt from certain obligations but remains committed to ensuring respectful and lawful use of its platform.
1. Content Moderation Overview
RIP.ie enables users to publish death notices and condolences. We apply moderation to ensure respectful use of the platform and to comply with applicable laws.
2. Moderation Actions Taken
| Type of Action | Count | Description |
| Removal of user content | 962 | Condolences removed due to offensive language or privacy concerns |
| Content disabled or restricted | 0 | Post hidden due to complaint under local law |
| Account suspensions | 0 | |
| Other actions | 0 |
3. Basis for Actions
| Ground for Action | Count | Description |
| Violation of Terms of Use | 962 | Breach of community rules (e.g. offensive or disrespectful posts) |
| Illegal content reports | 0 | Removal based on reports citing defamation/privacy |
No content was removed based on substantiated reports of illegal content. All moderation actions in this reporting period were based on violations of RIP.ie’s Terms of Use.
4. Notices of Illegal Content Received
| Source of Notice | Count | Avg. Response Time |
| Private individuals/users | 0 | |
| Public authorities | 2 | 24 Hours |
5. Use of Automated Tools
We use an automated moderation system to flag certain words in our condolences section that may be offensive. All moderation of these comments are carried out manually by RIP.ie staff.
6. Complaints & Appeals
RIP.ie does not currently operate an internal complaint-handling system, as we are a micro-organisation and exempt under Article 20 of the Digital Services Act.
7. Contact Information
For queries related to this report or moderation practices, contact us at:
Email: mairead.neary@rip.ie
